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Dear Lifehacker, I actually got two of something I ordered at Amazon. Don’t Try to Keep Packages Received By … Let me start off by saying, I work at a Wal-mart. In general, this creates certain disapproval by customers for the Amazon platform and affects businesses, as a whole. I sent them an e-mail saying we never received the flash drive, but Did get the laptop and printer. All the invoices, and even the shipping/tracking info say they sent me what I ordered. They made a mistake, and shipped me a different product, worth about $6000. Very few things go back on the shelf these days. Saying they will pay me back after the item was received. Can you either track the order or send us a tracking number so we can’t find our motor? Luckily, there is a way to deal with this issue that could be a result of deviating from the original order placed by a buyer. This shouldn’t cost you anything–and you shouldn’t be inconvenienced in any way. ! Are the sellers counting on the buyer to just accept and keep the item to avoid expensive shipping fees, when they say "Okay, i will refund your money, provided you send back the item and pay for the return yourself!" ALL THE TIME, people bring back stuff with the wrong item inside. We have not received the item thought it was charged to our we card that same day.We do not have tracking number to be able to check status. We ordered one laptop and printer and flash drive. So apparently somebody in their warehouse goofed, and put my shipping label on the wrong … Thank you for visiting our Help Center. In fact just this week, someone returned a video card box(i think it was an FX 5200 box), with a Rage 128 card inside. Walmart sent me the wrong item. The CSR untangl... A WalMart customer review by GetHuman user ~Big Bear of Arkansas from November 27th, 2017 Once I received the wrong item in my order. We have some current frequently asked questions and answers to help.If you need to return an item you can start this from your account. The delivery date was to have been 8/13/20. We ordered a Motor Guide trolling motor Tuesday 8/11/20. Some sellers use glorified studio pictures of a perfect item, but does not have that item in stock. The company should send someone to pick up the product within a reasonable timeframe. The tracking number on the package should help them locate where the items need to be sent next. Because the companies have to take mother risk that the boxes have been opened, tampered with, everything is all original etc. I contacted the seller and they wanted me to drive down to my local post office, wait in line and then pay for the return. I asked them to send me a pre-paid shipping label for UPS, there’s a UPS store down the block from me … It was recieved clear across the country to california and i am from pennsylvania. Now they said to just repurchase the item and they would make sure it was done correctly this time. If you have concerns that a product is priced inappropriately, please complete the Prohibited Product Policy form below. Do I have to send the extra item back? Today we got another huge package, and in it was a different laptop, with twice as much … We got the correct laptop and the printer we ordered. A problem arises when Amazon sent the wrong item to a buyer. but not the flash drive. I contacted walmart to see what the issue was, and they said they screwed up but don't have an explanation for the mix up. I recently made a purchase for a $200 item from a very large online electronics reseller. This sort of thing happens all the time. Disapproval by customers for the Amazon platform and affects businesses, as a whole me what I.... Back on the shelf these days said to just repurchase the item was received from.! 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